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About Us

Welcome to Shori superstore
Shori Superstore is an internet business based in Singapore with the logistics arm situated in New York.
Our aim is provide an e-commerce website that sells quality products for your home and in particular the kitchen and dining room.

Products
All our products are brand new. We do not sell seconds. We are constantly finding new brands and introducing new products which we feel add to our collection. You can see some of these by clicking on the 'New Arrivals' tab or we will send details by email if you have opted into our newsletter.

We sell contemporary products to suit the modern style kitchen and dining area but also have recently introduced some traditional and cookware items. In addition, follow us on social media to see our new range of products which are useful for entertaining.

We aim to give as much information as we can on the products for sale. Buying on the internet means you are very reliant on the images which can sometimes be deceptive regarding the size of the item. Where appropriate we have given the capacity or dimensions of the product. It is worth double checking how these compare to items you already own to ensure you buy the correct size.

A number of our products are delicate. We pride ourselves on our high quality of packaging we use to protect the items in transit. Each item will be packed to give the best secure method of protection and at the same time consider the environment. Our cardboard boxes are recycleable and where possible we use packing paper rather than plastic bubble wrap. There are certain situations where bubble wrap is required and we use an extra thick verison to give the utmost protection.
 

Customer Service
We pride ourselves on our high standard of customer service. Our aim is not just to sell the product but to give an after sales service or deal with any problems, questions or concerns you may have.

We have a dedicated customer service team and we answer all questions personally. To contact us please click on the link :  

Our concept of selling on the internet is for customers to be able to rely on us for our high standards and good product choice. If we don't like the product or feel it is of an inferior quality then we won't sell it.

We like to provide customer with our best price on all products all of the time.. We do not keep emailing with discount offers as we feel customers deserve the best price always.

Our warehouse are situated in a business park in New York. We have most of our products in stock on the premises ready for instant despatch as soon as orders are received. Occasionally there are a some items where it is easier for them to be despatched to you direct from our suppliers.

If you have a problem with your order please contact us as soon as possible and we will resolve this as best we can. You may like to read our returns policy.


Thank you for reading about us and we sincerely hope you enjoy your shopping experience with us

Johnny Seow
Shori Superstore